Privacy Policy for legionla.com
1. Introduction
At Legion LA (“we,” “us,” or “our”), accessible via legionla.com, we are firmly committed to safeguarding the privacy and personal data of our users, clients, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We recognize the trust you place in us by submitting your personal information and are dedicated to protecting your rights through transparency, accountability, and control.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of legionla.com and governs the processing of personal data provided through interactions with our website, services, and communications. Legion LA acts as the Data Controller for any personal information collected and processed through the website.
If you have questions regarding this policy or your data, please contact us at: [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data, depending on your interactions with us:
a) Usage Data
Includes data about your visit to legionla.com, including IP address, browser type, pages visited, time spent, referring URLs, and your interaction with website features.
b) Account Data
Includes details provided during account registration or identity verification such as full name, postal address, email address, and telephone number.
c) Profile Data
Includes information related to your user preferences, transaction history, purchase activity, and behavior on the site.
d) Communication Data
Includes records of your correspondence with us, including customer support tickets, inquiries, live chat messages, email interactions, and feedback submissions.
e) Technical Data
Includes device-specific information like operating system, browser version, language settings, system configurations, and other technical identifiers.
f) Transaction Data
Includes details about payments made, fulfilled orders, billing addresses, shipment tracking, and payment method identifiers (such as limited, tokenized credit card data).
g) Preference Data
Includes marketing communication preferences, consents provided for promotional outreach, interest areas related to services or products, and participation in surveys or promotions.
4. Legal Bases for Processing
We process your personal data only where legally permissible and on the following bases:
– Performance of a Contract: When processing is required to provide services or fulfill transactions.
– Legal Obligation: To comply with legal and regulatory duties.
– Legitimate Interests: Where necessary to improve our services, ensure cybersecurity, and conduct analytics, provided such interests are not overridden by your rights.
– Consent: When you have explicitly given us consent, for example, to receive marketing communications.
5. Your Rights
Under GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access – You may request a copy of your personal data held by us.
– Right to Rectification – You may request correction of inaccurate or incomplete data.
– Right to Erasure – You may request deletion of your personal data under specified circumstances.
– Right to Restriction – You may request limited processing of your data in certain cases.
– Right to Data Portability – You may request your data in a structured, commonly used, and machine-readable format for transfer or reuse elsewhere.
– Right to Object – You may object to certain types of data processing (e.g., marketing).
– Right Not to Be Subject to Automated Decision-Making – We do not engage in decisions that produce legal or similar effects using fully automated processes.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before proceeding with your request.
6. Security Measures
Protecting your data is a priority. We employ a range of administrative, technical, and organizational safeguards to secure personal data, such as:
– SSL/TLS encryption for all data in transit
– Encrypted data storage
– Access controls based on principles of least privilege
– Routine security audits and penetration testing
– Staff training on data protection protocols
– Secure authentication and password policies
– Regular backups and data restoration policies
While we strive to protect your data, no method of transmission or storage is completely secure. We therefore encourage users to remain vigilant and report any suspected security incidents.
7. International Data Transfers
As a global-facing website, your data may be transferred and processed in jurisdictions outside your country of residence. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as:
– Standard Contractual Clauses approved by the European Commission
– Data protection agreements aligned with GDPR and CCPA requirements
– Adequacy decisions where applicable under EU regulations
8. Data Retention
Your personal data will be retained only for as long as necessary to achieve the purposes outlined in this Policy or to comply with legal, regulatory, tax, or accounting obligations. The retention periods are as follows:
– Usage Data: up to 12 months
– Account Data: Until the account is deleted or after 7 years of inactivity
– Profile Data: As long as the account exists or until explicitly deleted
– Communication Data: Retained for a maximum of 3 years for audit and support purposes
– Technical and Transaction Data: Retained for 7 years to support invoicing and regulatory compliance
– Preference Data: Retained until consent is withdrawn or up to 2 years following last engagement
9. Cookie Policy
We use cookies and similar tracking technologies to enhance the user experience, analyze website traffic, and provide customized content. The categories of cookies used on legionla.com include:
– Essential Cookies: Required for core functionality such as security and page navigation.
– Functional Cookies: Enable features like remembering language settings and user preferences.
– Analytics Cookies: Help us understand how users navigate and interact with the site (e.g., Google Analytics).
– Performance Cookies: Track performance metrics such as page load times and site responsiveness.
10. Cookie Management and Compliance
You may manage your cookie preferences via our cookie consent banner or browser settings. You may disable non-essential cookies at any time. We honor Do Not Track (DNT) signals and comply with GDPR and CCPA requirements, including:
– Requesting explicit consent for all non-essential cookies upon first visit
– Providing clear information about the cookies we use
– Allowing users to withdraw or modify cookie preferences at any time
– Ensuring opt-out mechanisms for data sale under CCPA
11. Special Protections for Children
Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect or process data of children without appropriate parental consent. If we become aware that we have received data from a child under 13 without authorized consent, we will delete such information promptly.
If you believe a child has provided us with their personal data without parental permission, please contact us at [email protected].
12. Policy Updates
We reserve the right to update or amend this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. If material changes are made, we will notify users through appropriate channels, such as website banners or direct email notifications.
We recommend users review this policy periodically to stay informed of how their data is processed and protected.
13. Contact
For questions, inquiries, or to exercise your data protection rights, please contact us:
Legion LA
Email: [email protected]
We are committed to maintaining full compliance with data protection laws and upholding your privacy rights. If you have any concerns regarding data use on legionla.com, please reach out to us directly.