Privacy Policy for legionla.com
1. Introduction
At Legion LA, accessible via legionla.com, we are steadfastly committed to safeguarding the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and secure your personal information in compliance with applicable data protection legislation, including but not limited to the General Data Protection Regulation (EU 2016/679) (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
Your trust is paramount to us. Therefore, we adhere to the principles of transparency, accountability, and user-centric data protection. This Privacy Policy explains your rights as a data subject and the measures we take to ensure the lawful and ethical processing of personal information.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all users, visitors, and customers of legionla.com, and governs all interactions with our website and services. For the purposes of data protection laws, Legion LA is the “data controller” of your personal information—determining both the purposes and the means of processing.
If you have any questions about our data practices, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following types of personal data:
a) Usage Data
Information about how you use our website, including browser type and version, IP address, geographical location, pages viewed, session duration, referral sources, and navigation paths.
b) Account Data
Information you provide upon registering or transacting with us, such as your name, billing and shipping address, email address, and telephone number.
c) Profile Data
Details generated through your interactions with legionla.com, including your preferences, purchase history, form submissions, wishlists, and behavioral data.
d) Communication Data
Records of your interactions with our support channels, email correspondence, live chat discussions, and any feedback or inquiries you provide.
e) Technical Data
Information about the devices and systems you use to access our services, including device type, operating system, browser settings, screen resolution, and mobile identifiers.
f) Transaction Data
Information relating to payments and deliveries, including billing details, product orders, transaction dates, and payment confirmation data. Please note that payment information is processed via secure third-party providers and is not stored by us directly.
g) Preference Data
Information related to marketing preferences, communication consents, subscription statuses, and your expressed interests in our products or promotions.
4. Legal Bases for Processing
We process your personal data in accordance with the following legal grounds, as applicable:
– Consent: Where applicable, we obtain your clear, affirmative consent before processing your data for specific purposes, such as newsletter subscriptions or personalized marketing.
– Contractual Necessity: Processing is required for the performance of a contract with you, such as fulfilling orders or providing requested services.
– Legitimate Interest: We may process data to pursue our legitimate business interests, provided that your rights and freedoms do not override these interests. Examples include fraud prevention, service improvement, and user analytics.
– Legal Obligation: In certain cases, we process your information to comply with legal or statutory duties, including tax and accounting obligations.
5. Your Rights
As a data subject, you are entitled under GDPR and CCPA to the following rights:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can correct inaccurate or incomplete personal information.
– Right to Erasure: You have the right to request deletion of your data under certain conditions (“right to be forgotten”).
– Right to Restriction: You may restrict the processing of your personal data in specific circumstances.
– Right to Data Portability: You can request that your data be transferred in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to processing for direct marketing or based on legitimate interest grounds.
To exercise any of these rights, please email [email protected] with sufficient information to confirm your identity. We will respond in accordance with applicable laws.
6. Security Measures
We implement rigorous organizational and technical safeguards to ensure the confidentiality, integrity, and availability of your data:
– Data in transit and at rest is protected using industry-standard encryption protocols (e.g., TLS).
– Access to personal data is restricted to authorized personnel only and regulated via role-based access controls.
– Regular security audits and vulnerability assessments are conducted.
– Routine data backups are carried out for business continuity.
– All staff are trained in data protection practices and incident response protocols.
7. International Transfers
Wherever data is transferred outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place to maintain an adequate level of protection. These measures may include Standard Contractual Clauses (SCCs) approved by the European Commission and compliance with regional privacy frameworks.
Users accessing legionla.com from jurisdictions with differing data protection laws recognize and consent to the transfer of their personal data to the United States or other approved territories where our infrastructure and providers are located.
8. Data Retention
We retain personal data for no longer than is necessary to fulfill the purposes for which it was collected:
– Usage Data: Retained for up to 24 months for analytics and security purposes.
– Account, Profile, and Transaction Data: Retained for the duration of the customer relationship and up to 7 years thereafter for legal and financial record-keeping.
– Communication Data: Retained for 36 months to ensure quality support history.
– Preference and Consent Data: Maintained until consent is withdrawn or preferences are updated.
– Technical Data: Typically anonymized but retained for up to 12 months.
Data that is no longer required is securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience and gather analytics. The following categories of cookies are in use:
– Essential Cookies: Required for core website functionality such as shopping cart, session management, and secure login.
– Functional Cookies: Enable enhanced features such as saved preferences and language settings.
– Analytics Cookies: Used to collect data on user behavior to improve our website and services (e.g., Google Analytics).
– Performance Cookies: Monitor load times and responsiveness to optimize user experience.
Cookies may be first-party (set by legionla.com) or third-party (set by partners or service providers).
10. Cookie Management and Compliance
Users can configure cookie preferences via our cookie banner or through browser settings. In accordance with GDPR and CCPA, non-essential cookies are not activated without your explicit consent. You may withdraw consent at any time.
We honor “Do Not Track” signals where supported, and California residents have additional rights to opt-out of the sale or sharing of personal information under the CCPA.
11. Children’s Privacy
legionla.com is not intended for use by individuals under the age of 13. We do not knowingly collect or process personal data from children. If we become aware that we have inadvertently collected data from a child under 13, we will take prompt steps to delete such data.
12. Policy Updates and User Notification
We reserve the right to update or modify this Privacy Policy to reflect changes in our practices or legal obligations. Where changes are material, users will be notified via the website or by email when applicable. We encourage you to periodically review this Privacy Policy to stay informed on how your data is protected.
13. Contact Information
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you may contact us using the details below:
Privacy Officer
Email: [email protected]
Website: https://legionla.com
We are committed to full compliance with all applicable privacy regulations and obligations. Please do not hesitate to reach out if you wish to exercise your rights or raise a privacy concern.